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Frequently Asked Questions (FAQ)
Does Heartbeat Stay screen their guests?
Yes. No matter the length of stay, we require identity verification and screening before a reservation.
How does Heartbeat Stay market it’s suites?
We advertise our suites here on our direct booking website. We also market them on other third-party short-term rental sites.
Who are Heartbeat Stay guests, and how long are their typical stays?
Heartbeat Stay guests include those traveling for leisure, business, or corporate stays. Our stays range from one night to six months, with an average stay of three nights.
Does Heartbeat Stay have a cleaning team?
After each stay, our professional cleaning team will inspect and clean each unit. If a guest stays for an extended period, we clean the apartment weekly upon request